If you have a cash payment method or a card, you simply need to call +380 (462) 651400 to the administrator on duty and provide the following information:


  • room category;

  • number of rooms;

  • the organization or surname of the customer;

  • contact phone;

  • date and time of arrival, duration of stay;

  • the need for parking and food.


With a non-cash form of payment:

  • send a letter of guarantee by fax +380 (462) 651400 and indicate the required data specified above.